FAQs

WHEN WILL I GET MY ORDER?

Once you have placed your order, please allow up to 10 working days to receive it from date of order. (Longer during peak/bank holidays)

Any orders placed after 3pm on a Friday & during the weekend, will be processed from the following Monday.

HOW MUCH IS DELIVERY?

All orders are dependent on weight and size. Currently, postage starts from £3.25 (as of May 2025). You can get free delivery when spending over £45+ on products.

WHERE DO YOU DELIVER?

Due to the new GPSR rules we only deliver to mainland England, Scotland and Wales.

CAN I GET A REFUND?

Please fully read the Returns/Refund policy before placing your orders.

DO YOU DO PERSONALISED ITEMS?

At this time requests are not accepted. This option may become available in the future once we are much more established.